Apple’s decision to no longer report iPhone sales has led many to assume the iPhone XS (details), iPhone XS Max (details) and iPhone XR (details) must be in trouble. This is premature, but attempts to woo new customers won’t be helped now Apple has had to admit to a serious hardware problem on its game-changing model…
Taking to its official website, Apple has warned customers iPhone X models “may experience touch issues due to a component that might fail on the display module”. Apple says this means “The display, or part of the display, does not respond or responds intermittently to touch” and potentially “The display reacts even though it was not touched”.
Curiously, Apple has excluded its usual line which states only a “small percentage” of devices are affected. This is a term the company has used liberally enough in the past to include the infamous (and ongoing) MacBook Butterfly keyboard debacle.