Britain’s health care service is teaming up with Amazon’s digital voice assistant to help answer medical queries with advice from the service’s official website. Critics, however, warn about risks to data privacy.
The British government said Wednesday that the system will help people get quick and accurate health information. It will be especially useful for senior citizens, blind people and others who find it hard to access the internet while also easing pressure on doctors.
Using Amazon’s algorithms, Alexa can answer voice questions from users about common maladies such as the flu or chickenpox with information verified by the National Health Service.
It’s part of the British government’s long-term modernization plan to provide more digital health services.