Why managers should overlook results in these situations

Being a manager is largely a balancing act, constantly weighing the wants, needs, and priorities of different people against each other.

One of the most difficult aspects of management, then, is keeping everyone around you satisfied–both the executives above you making demands and the employees on the ground floor carrying them out.

Your superiors care about results, returns, and productivity. They need to know that jobs are being done and goals are being met. They likely don’t even know your team members outside of the tasks they complete and details in performance reviews they’re emailed but may not read.

While they may not be very focused on culture and people, you need to be.

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