The entire history of engineering has been about making the most human-like machines possible. We humans are hardwired to process social interactions, so we subconsciously expect machines to be at least somewhat human. We can adapt to dashboards, handles and buttons, but what we really want is an obedient servant. Japanese startup Connectome have come up with the “world’s first” Virtual Human Agent (VHA) on the blockchain.
Any user interface, however great, is a compromise. They may be acceptable for a while, but many would agree that the best user interface is for the user to just say or point and expect the task to be done the right way.
The biggest players foresaw this long ago. Today, Apple has Siri, Microsoft has Cortana, Amazon has Alexa, and Google has its unnamed, anonymous “assistant”.