To defend against disruption, build a thriving workforce

Nonstop disruption. We have all lived through it the past several years: a global pandemic, geopolitical and economic instability, and the rise of new technologies such as generative AI (gen AI). This increasing pace of change, coupled with the anxiety of prolonged uncertainty, has created a situation in which companies can’t afford to keep doing business as usual. Indeed, workers have sent a clear message that they are disengaged to varying degrees and often burned out. They continue to question where, how, and why they work.Automation and analytics broadly—and gen AI specifically—may be extremely helpful tools for addressing productivity challenges, not to mention the energy transition and climate change. However, if it’s not managed properly, the very adoption of gen AI as a new way of working could burn people out even more, accelerating the downward spiral.

[Read More…]